How are our local buses doing? We need your comments, opinions and suggestions.

Become a return visitor to #WestSussBus to air your views.

Finding your way around this page:

Choose

'Forum'

'Ideas'

'Your feedback about buses'

'Bus Journal'

at the foot of the page

If you'd like to submit a regular 'bus journal' and want to send it directly to us, rather than post it on the website, please email westsussbus@westsussex.gov.uk.

Current 'hot topic' for your comments - Tell us your top 5 priorities for improving local bus services

Click here to post a suggestion about bus services

...For latest news about local buses and bus innovations from around the UK - and to have your say on proposed cycling, walking and bus improvements in Horsham click here

You've probably heard about 'Bus Back Better'

Many of you will have completed the survey on this website last year. Your comments and suggestions helped us create a bus improvement plan for West Sussex.

Now, we'd like to find out - from the broadest range of bus people possible - your day-to-day experiences of using local buses.

Most local buses are still running, are pretty reliable, most are good for the environment (and good for you). We'd like to find out what people like and don't like, any ideas you might have and what puts people off using buses.

Also how services could better fit with the way you live.

Why?

The most immediate reason: Up to £17.4m of Government has been allocated to West Sussex and #WestSussBus will help demonstrate where best to spend it, to improve bus services.

We'd also like to develop an ongoing dialogue with passengers, and later this year, we'll be establishing a Bus User & Stakeholder Forum and will be searching for a representative from the community of bus users.

There are many ways to take part

• Tell us the things that you need for a better bus experience (choose 'Questions', below)
• Think of an idea to improve local buses: all ideas are good ideas (choose 'Ideas', below)
• Make suggestions about bus service (choose 'Forum', below)
• Complete the Quick Polls and surveys that we'll be posting on this page
• Join an online discussion (choose 'Forum', below)
• Post a regular 'bus journal', describing your experience of being a West Sussex bus user in 2022 (choose 'Bus Journal' below)
• Sign up to the #WestSussBus e-newsletter

Scroll to the end of the page for 'Forum' 'Ideas' 'Feedback', note: on a mobile the 'quick poll' is right at the foot of the page

A few ideas

How about the things that are associated with bus travel. Not just the journey itself, for example:

• Waiting at the bus stop - are your surroundings well looked after? Do you feel safe?
• What are the bus stops like? Are they in good condition, well placed, have the right facilities?
• Could your local bus stop be improved.
• What facilities does a modern bus stop need?

Think creatively

We'd like to gather your ideas - reasonable, realistic and slightly more visionary - and see what can be done, now, soon and into the future.

We'll be running #WestSussBus for at least the next year, so there's plenty of time.

You can also tweet using #WestSussBus and we'll gather your comments - describe your observations and experiences, as they happen...

Current 'hot topic' - Tell us your top 5 priorities for improving local bus services.

If you have any questions about #WestSussBus - please contact us at westsussbus@westsussex.gov.uk

Accessibility Statement

If you require any of this information in an alternative format, then please contact us via email at transporthub@westsussex.gov.uk or by telephone on 01243 777 100 and we will do our best to assist you. If you are deaf or hard of hearing and have an NGT texting app installed on your computer, laptop or smartphone, you can contact us on 18001 01243 777 100.

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Please view the West Sussex County Council Accessibility Statement for further details. Information about the accessibility of the Your Voice Engagement Hub can be found by clicking on the 'Accessibility tab' which can be found at the bottom of this page. Where it exists, we will provide details of any project related content which is not fully accessible under a heading of 'Non-accessible content' below.

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us at haveyoursay@westsussex.gov.uk.

Hub Etiquette

The following are not enforceable rules, rather they are suggestions about etiquette to help keep the website respectful and constructive:

1. It's a good idea to read through the information on the site and the other participant comments before getting involved in the discussion yourself.

2. Always respect the views of other participants even if they don't agree with you.

3. Be constructive. It's okay to disagree with other forum participants, in fact we encourage debate, just keep the dialogue positive.

4. Always keep things civil. We recognize that this can be difficult sometimes, especially when you are passionate about an issue, but it is important to keep the discussion focused on the issues rather than letting it deteriorate into personal insults.

5. Once you've left your comment keep an eye on the project to see what other people have to say.

6. If you feel that someone has insulted you, report their comment to the moderator by clicking the “Alert Moderator” button. Don't perpetuate the dispute. The moderator will take a look at the offending comment and decide whether it should be removed.

7. Stay on topic. The projects on this website have been created for a specific purpose. Please stay within the boundaries of the subject matter.

8. Turn off the "CAPS LOCK". Writing in ALL CAPS is the equivalent of SHOUTING and can cause offence.

9. Choose one place to post each of your unique comments. Don't cut and paste the same comment into lots of different places on the website. These may be considered duplicates and could be removed.

10. Don't be a "troll". Trolls intentionally incite annoyance or offense. They do not participate constructively in the discussion and do not add any value to the debate.

11. Don't bully, harass or threaten other participants. If another participant proffers an opinion that you don't agree with, you have no right to demand that they support their position with a detailed argument. They do not have to respond to your questions. It is up to each individual to participate as much or as little as they wish.

12. Please respect the moderators. Their job is to keep the forum safe and constructive so that everybody gets to have their fair say. It is not always an easy job

Data Protection Statement

The Local Highways Operations Team will use quick polls, online discussion forum, ideas, stories and and feedback tool below to collect your email address which is necessary for the purposes of legitimate interests pursued by the controller, or a third party, except where such interests are overridden by the interests, rights of freedoms of the data subject. Your data will be processed fairly and will not be used for any other purpose. Our Data Privacy Policy contains further details.

Survey web browser compatibility

Please use one of the browsers below when completing the survey to ensure it looks and works as it should. These are:

· Microsoft Edge version 86 and above

· Chrome version 86 and above

· Firefox version 78 and above

· Safari version 14 and above