#WestSussBus I recently traveled from Chichester to Bognor using bus service 700 Bognor Regis. As a wheelchair user, I encountered significant difficulties manoeuvring my power wheelchair on the bus. The buses lack adequate space for turning after entering, and I was particularly dismayed by the supposedly new bus 700, which is even smaller. It is disheartening that in 2024, buses still do not provide proper accessibility for wheelchair users. Those responsible for accepting these new buses should experience the challenges firsthand by sitting in a wheelchair and attempting to board. It is crucial to address this issue, as after entering, there is insufficient space to turn, making the overall experience unacceptable for wheelchair users.

Please reinstate the bus stop at Dial Post. The Knepp estate is lovely to walk around and if the 23 Worthing - Crawley bus were to stop here, as it once did, people could visit by bus and arrive safely instead of the treacherous crossing at Partridge Green Turn. Maybe traffic lights or a roundabout needed. Or perhaps a pedestrian bridge? Anything to reduce the traffic noise from the A24

Why is it that Horsham seem to get the older buses particularly when new Buses are introduced in Crawley & we get the old ones apart from route 200. Some of these Old buses are very uncomfortable particularly for older passengers.

I would like more frequent bus services from Storrington to all areas, especially to Worthing, Shoreham and Horsham. I an hour is simply not enough. The 700 is so Goode being every 10 minutes, but the no 1 is no good to go out for an evening as one could not get home after cinema, theatre etc trips.

The 74 goes extremely infrequently so is just not worth using. But gov constantly say use public transport. Fine if you live where they are in London with a bus every few seconds and the underground!
People in rural villages have to drive to catch a bus, so they probably drive all the way instead of using any bus.

With a couple of buses a day and nothing after 5 0r 6pm Walberton is poorly served. The new 500 for the New builds in Fontwell could have doubled our possibilities, except apparently the buses can't travel through Walberton. BUT of course with the sewage flowing in Barnham and the collapse of the sewer suddenly the buses CAN navigate the impassable route that is Walberton. I am at a loss as to how this can be explained away. But I expect you can.

I wish to complain about new bus service 500 as none of the buses go through Oving which means I can only access it at Shopwyke which is a long walk with shopping a nd the road and path is unlit.

Would it not be possible for this service to stop in Oving village once an hour?

Thanks

I use the 46 BRighton and Hove bus - and am not able to use my West Sussex pass until 09.30. Brighton and Hove passes are able to be used at 9am - why is this disparity, Also, if I want to travel to Shoreham, I would have to walk to the Old Shoreham Road (not always able to do that) catch the 46 to Tesco then catch the 2 into Shoreham, and the reverse on the way back. More buses into Shoreham would ease traffic.

The number 51 bus from Horsham bus station . We only have three bus a day the last one to get home leaves at around one o’clock. So if we go into town for Doctors or dentist doesn’t give you much time for shopping. Please could you help us with this I feel a lot more people would use the bus if we had a better service. At the moment we often have to use the car which really is not helping the environment

I caught the 270 bus yesterday afternoon to meet a friend locally, I am severely visually impaired bus user and use a white cane. Unfortunately the bus didn’t have any audio announcements on it and so was unsure when to get off. After alighting I was given no warning from the bus driver that the bus had not parked on a pavement and that it was in the middle of the road, this caused me to feel disoriented as to where I was due to it not stopping in it’s usual place and some warning about change of location would be helpful another time as well as if there is a steeper step than usual S even though my cane will detect steps the depth of this can be difficult to judge,

I am a regular bus user and generally the drivers are considerate and helpful but not on this occasion.. I also find it difficult to locate a seat especially when busy and very rarely does another passenger offer assistance.

I have sent an email regarding this matter and hope to hear from someone about this soon,

Kind regards

Emily Boyd

No17 Horsham- Henfield-Brighton welcome but unreliable timing, now only every hour, was every half hour, dirty windows, drivers too fast and jerky unsafe feeling on board....

Newly disabled and not allowed to drive so having to rely on public transport, buses in particular. I am appalled at how poor/limited the services are. The number 17 service Horsham to Brighton needs to urgently be improved. Only hourly buses, no service on a Sunday at all, so what am I supposed to do just never leave the house on a Sunday? I live in the middle of no where, no shops nothing which wasn't a problem whilst I could drive but now I can't, I feel isolated and trapped.

I want to use public transport, but never did before due to how terrible it is, now I have no choice and I am being forced into living an abnormal isolated life. I don't even know who to contact/complain to as no where seems to say who is responsible. One says council other says operator... an extremely upsetting, frustrating and disappointing issue.

Bus 55 Tangmere was almost 12 minutes late and I was still waiting for the bus. The bus passed across the station and did not stop despite me waving hands driver looked and ignored.really dissapointed with the service

I just spent considerable time filling in a complaint form for the 700 bus service - regarding an exceptionally rude driver. The form DOESN'T work. Fails to recognise both locations (no "pop up" list appears) or even the route number (ditto). Impossible to submit. The usual "we value your feedback" bull appears on the form.
Also, for many months the 700 service runs buses IN PAIRS! Usually one is almost empty. Every user remarks on this fact.

I love thé 500 bus, it’s always punctual and the drivers are very considerate to people getting on and off the bus.
It’s certainly made my life so much easier and having spoken to others who use this bus have all said how it’s changed their lives. “Well Done”.

Janet Beresford

I live in Eastergate and thought the new 500 service would be life-changing particularly as it was heralded as giving access to the Portfield shops. Yes, the Compass 85 and 85a service gave access but it was almost unusable because it was only one every two hours and getting the timings right was nigh on impossible.
How disappointing then to find that the 500 doesn’t stop at the Portfield shops at all. Why? I have to use my car just as much as before - there have been one or two exceptions - but, if we’re to make transport sustainable, public transport needs to take us where we need to go, not just where we’d like to go. I don’t understand it especially as a bus stop is already there.

There is an insufficient bus service between Shoreham and Horsham, the train is not an alternative as this is also inadequate

Fantastic to have a bus that goes by fontwell to Chichester - 500 bus. This is convenient, a good price and I will be now using this more in the hope the road congestion may reduce, if more people use the bus.

The 700 bus service from Chichester to Portsmouth is running less and less frequently. In addition, it is impossible to use the 700 app to find out when the next bus is due as it ceases to function west of Chichester. In addition, there is nobody from the company, or a representative of the company at the Portsmouth Hard terminus to provide help.

I’d like to know more about the bus routes as I qualify for a Pensioner’s bus pass in 2023. But the info sent to me by West Sussex Council is absolutely useless. It does not enable me to find the answer to the simplest enquiry.

We have a very efficient 1 hourly bus service from Horsham to Brighton, but it is not enough. The no.17 used to run half hourly until it was cancelled during COVID. Everyone is being encouraged to use public transport and not our cars, but with only 1 bus an hour which finishes bout 6.30 in the evening and not at all on Sunday, we are being penalised. The buses are often over crowded with standing room only, which is not fair particularly on the elderly or infirm. Why was our 30 minute service cancelled?