Virtual Independent Visitor Scheme Information Session - Feedback - July 2025

Overview

We are doing an evaluation of the Independent Visitor Scheme to make sure that you and other stakeholders are getting what you need from the scheme.

We would really appreciate your honest answers to this survey to make sure that we understand the good parts of the scheme and where it could be made even better. The survey results will be reviewed by the managers of the IV scheme.

Data Protection/Privacy Statement

The Independent Visitor Scheme have created this evaluation in order to review our service in accordance with National Standards for the Provision of Independent Visitor Services, 2016.

The evaluation will involve the collection of your personal data which will be processed in accordance with the Data Protection Act 1998 and any subsequent replacement legislation, including the General Data Protection Regulations.

The personal data we collect will not be shared with anyone outside of West Sussex County Council and will be held securely on a computer for a period of up to 1 year before being appropriately destroyed. Personal data will not be retained for longer than necessary in relation to the purposes for which they are collected. West Sussex County Council is registered as Data Controller (Reg. No. Z6413427). For further details and information about our Data Controller, please see the West Sussex County Council Privacy Policy (opens in new window). 

Accessibility statement:

Alternative formats and accessibility

If you require any of the information for this project in an alternative format, please telephone us on 0330 222 3655 or via email at Independent.Visitors@westsussex.gov.uk and we will do our best to assist you. If you are deaf or hard of hearing and have a BT Relay UK app (opens in new window) installed on your computer, tablet, laptop or smartphone, you can contact us on 18001 0330 222 3655. The BT Relay UK app has now replaced the NGT texting app.

For more information about the accessibility of this website, please see our Accessibility tab (opens in new window) at the foot of the page.

Please note, you can use the Google Translate function to access this project in a range of different languages. The Google Translate widget can be found at the top left-hand side of the project page, where it sits just above the black West Sussex County Council ribbon.

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us at haveyoursay@westsussex.gov.uk. 

Survey web browser compatibility

Please use one of the browsers below when completing the survey to ensure it looks and works as it should. These are:

· Microsoft Edge version 86 and above

· Chrome version 86 and above

· Firefox version 78 and above

· Safari version 14 and above