What's in a name?

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When the Council talks about people who use their services, they usually call them “Customers.”

The Learning Disability Partnership Board want to know if that’s the right word to use to describe people who use their services. In the past, the Council has used other words such as residents, clients and service users.

Which word would you prefer we used? Please complete the quick survey below to let us know.


Alternative formats and accessibility

If you require any of this information in an alternative format, then please contact us via email at LLSCommissioning@westsussex.gov.uk or by telephone on 01243 642121 and we will do our best to assist you. If you are deaf or hard of hearing and have a BT Relay UK app (opens in new window) installed on your PC, laptop or smartphone, you can contact us on 18001 01243 642105.

For more information about the accessibility of this website, please see our Accessibility tab (opens in new window) at the foot of the page.

Please note, you can use the Google Translate function to access this project in a range of different languages. The Google Translate widget can be found at the top left-hand side of the project page, where it sits just above the black West Sussex County Council ribbon.

When the Council talks about people who use their services, they usually call them “Customers.”

The Learning Disability Partnership Board want to know if that’s the right word to use to describe people who use their services. In the past, the Council has used other words such as residents, clients and service users.

Which word would you prefer we used? Please complete the quick survey below to let us know.


Alternative formats and accessibility

If you require any of this information in an alternative format, then please contact us via email at LLSCommissioning@westsussex.gov.uk or by telephone on 01243 642121 and we will do our best to assist you. If you are deaf or hard of hearing and have a BT Relay UK app (opens in new window) installed on your PC, laptop or smartphone, you can contact us on 18001 01243 642105.

For more information about the accessibility of this website, please see our Accessibility tab (opens in new window) at the foot of the page.

Please note, you can use the Google Translate function to access this project in a range of different languages. The Google Translate widget can be found at the top left-hand side of the project page, where it sits just above the black West Sussex County Council ribbon.

Page last updated: 30 Mar 2026, 02:57 PM