#WestSussBus - finding out your views on the buses

Our mission is to make bus travel better in West Sussex.
Share your comments, experiences and ideas to help make a difference to our local bus services.
You can also keep up to date with the latest bus news, events and offers.
Follow the links below to get involved!
Your feedback about buses
The bus service in Horsham is pretty poor.
The 65 is only hourly (so not frequent enough) during the daytime from Mon-Sat so you cannot go out in the evenings or on Sunday.
You cannot easily get from West to East Horsham, so the Warnham Nature reserve is off limits which is a huge shame.
Broadbridge Heath and the large Tesco are pretty much off limits due to the poor bus service and having to change from a very infrequent bus service to another infrequent bus service.
It's a pain having lots of different bus companies as you then need to by lots of different tickets instead of a single day ticket if you want to go somewhere that isn't Crawley or Horsham town centre.
I haven't even tried to get to the nearby villages as it costs too much due to having to pay for lots of different bus companies and the infrequency of the buses means that it would just take too long to do and I wouldn't be able to spend any time there before having to come back for the school run.
Thank you so much for looking into this.
There is really bad timing in regards to Bus services in Henfield. First no direct bus service to hospital to Worthing or Southlands Hospital that serve our area and sometimes only every hour. No Sunday services you have to pay these extra. People who work at 7am in the mornings are limited to 2 buses in the morning. It's really tough for working families 👪.
The buses from Henfield pre Covid could get you into Brighton for a 9am start at work. Now the service is so reduced that getting to work at a sensible time is impossible so we have no choice but to drive.
Unfortunately the 422 in the morning is unreliable as a mode of school transport it arrives in Copthorne late on most days and although the timetable says it arrives at the perfect time of 8.31am by Reigate School it is never on time according to the timetable
I'm sure many of us in Thakeham would use a bus if we had one. The only usable service is on a Thursday to Horsham. The rest of the week we have to use cars as there is no safe footpath or cycleway out of the evergrowing village
My husband and I live in Durrants Village, Faygate. Please include the village in your 23 and 200 routes. We are stranded here at the moment.
A later bus service on Saturday on route 272 through Ardingly. Buses stop too early when you want to go out of Village in the evening and get home, have to rely on taxis. Service the same as mid week would be beneficial.
Ardingly is cut off by lack of buses. It’s a large expanding village. A bus every two hours is hopeless. I would definitely use a bus instead of a car if I could!! Negligent#WestSussBus
As a partially disabled, elderly, male I rely on bus transport. I frequently use the Syagecoach 700 & Pulse services and have been for the last decade. It amazes me how consistantly clean the uses are and, above all, how helpful and cheerful the drivers are. Well done! I reckon managenent and trainers can take a bow too!
Please could all Chichester buses, including the Midhurst to Chichester No 60, use the bus station as a departing/starting point. It is really inconvenient to have to disembark at South Street. The street is not very wide, there is no shelter and it makes no sense when there is a perfectly good bus station.
I live in a retirement village in Faygate and am taking my life in my hands if I try and cross the dual carriageway so I can catch the 200 or 98 bus into Horsham. The bus that stops in Faygate runs once a week and no trains run at the weekend. Not really conducive to using public transport instead of cars!
We desperately require a zebra crossing at the Faygate roundabout. Almost impossible to get across to the Bus Stop to Horsham as the traffic is going much to fast for an elderly person to cross.
Stagecoach Route 700. The route is STILL operating erratically, and they are STILL using Covid as an excuse for it !!! Buses are operating 2, or 3 in close proximity to each other, rather than at 12 minute intervals. The route - from Brighton to Littlehampton - is apparently too long for them to be able to maintain good order. Maybe it is time for Stagecoach 700 to be confined to operating only between Worthing Pier and Littlehampton / Arundel ( with services provided through to Midnight ). The route between Brighton and Worthing Pier should be run by Brighton and Hove Buses as a separate route, or combined with the current Route 2 that operates to Shoreham and Steyning.
Very disappointed with the limited Stagecoach service to Arundel - the Sunday bus was cancelled after the start of covid, there is now no bus service from any company to Arundel on Sundays. Contrast this with the number of near-empty double-decker buses running from Wick to Littlehampton 7 days a week.
The 60 bus used to go straight from Midhurst to Bognor with a stop at the Bus Station in Chichester. Subsequently the route stopped at the Bus Station and passengers had to get the 600 to travel to Bognor. The next change was for the 60 bus not to stop at the Bus Station at all but take a circular route to the Cathedral whence it proceeded back to Midhurst. A passenger needing to get to the train or bus station now has to undertake a considerable walk which is not easy with luggage or if the passenger has mobility problems. This is a distinctly retrograde step and I would like to know why these decisions were taken and what provision is now planned for disadvantaged passengers. So much for integrated travel
The Chichester 46/47 bus service is great, please keep it going as it is usually very reliable and often comes with friendly drivers. It would be even better if it ran on Sunday's, perhaps every other hour, with 5 services for a Sunday. It would help the local shops and hospitality with extra Sunday business.
It is clear that rural buses are inadequate or non-existent, causing more cars on the road and traffic pollution. I live in Dial Post and there is no return bus service to any of the nearby towns. In other rural areas minibuses or similar run where demand or population are not high- isn't this possible?
We were told it is too dangerous for buses to cross the A24 (though they do so at Washington). If a roundabout was made at Old Barn (where several serious accidents have happened) this would be less of a problem.
I live on the Shopwyke Lakes development and one of the recent improvements was to build a bus stop in Western Road but to withdraw the bus service. My nearest bus stop is at Sainsburys Westhamnet. I am 85.
There is therefore no effective bus service.
Happy with the 52 and 53 buses Chichester but sometimes if early getting to a stop they don’t pause until due time. I have been caught out a few times watching them go passed the end of the road when I would have been at the stop in time if they had paused.
I would use the bus more but for the cost. £4.40 to travel from Bognor Road Chichester ro North Bersted. If I drove and claimed HMRC mileage I would not get that amount back.
Thank you for your contribution!
Help us reach out to more people in the community
Share this with family and friends