#WestSussBus - finding out your views on the buses

I’d like to support the comments by Maddy re the 23 bus and reinstating the Dial Post stops. I no longer go to the Knepp Estate as I feel crossing the road at Partridge Green Turn is too dangerous. Also if I did get to the southbound stop you are too near the traffic which is travelling at high speeds and it’s difficult to see or flag down the bus which is also travelling at high speed and almost to dangerous for the bus to stop anyway as there is no bus lay-by.

Hi , what happened to buses 52/53 today at Chichester cathedral ? We waited well over 30 minutes but no 52/3 buses arrived . Eventually a driver of a different bus number told us 52/3 buses were only running from the bus station . We went to the bus station but no 52/3 buses came for over 30 minutes . It was suggested that we wait at the stop near the level crossing . A crowd built up but no bus came . One bus was on the describer board as coming in 78 minutes ! We went home on the very slow 51 bus .

Went Worthing to Chichester today.
Bus waiting there and back at Littlehampton.
Excellent. Bus should be free for over 65 and not pension age as everyone different times to claim.

#WestSussBus Worthing station is a prime entry point to the town. It is disappointing that facilities & information for visitors arriving there are so poor. The stop for buses into th centre has at least been replaced - but without the 'next service' display? Given the buses arrival time's distant relationship with the timetable that may be displayed why wouldn't you put a decent display there? And why don't we have decent information panels like B&H buses put up stops. And no seating or shelter. Welcome to Worthing.

#WestSussBus Stagecoach vehicles in Chichester and Portsmouth have passenger information displays on-board - next stop, destination, timing. When is this being rolled out to Worthing, or are we destined to remain the poor bus relative in West Sussex?

#WestSussBus Stagecoach vehicles in Chichester and Portsmouth have passenger information displays on-board - next stop, destination, timing. When is this being rolled out to Worthing, or are we destined to remain the poor bus relative in West Sussex?

I live near Stone Quarry East Grinstead. We are served by 2 buses - 281 and 400. Both are now timetabled to leave and arrive within minutes of each other…. So effectively still an hourly service for a large population area. The new later departure of the 400 from Stone Quarry at 9.55 means you now miss the 10.06 train from East Grinstead. Next train is 10.36…

I live in Cowfold and use the 17 bus service that runs between Brighton and Horsham. We really need this excellent service to be extended into the evening and run on Sundays.

Covid cutbacks need to be reversed, there was a reason during the pandemic (alledgedly) but now it is purely cost cutting, which wouldn't have been accepted by the public, or government green spin, pre covid!
Bus 17 to Brighton &
Bus 23 to Worthing should be half hourly again; I often can't get on due to overcrowded, hourly service!!

My grievances are with the Compass bus route 31/A/B which runs between Uckfield and Cuckfield. The reliability of this service is very poor at all times of the day at present.
We live in Northlands Wood, Haywards Heath this service is our only local service and comes from 12 miles away in Uckfield and runs once an hour 6 days a week. The bus hardly ever runs to time and is often subject to cancellation which we know nothing about. There is a tracker online but that is totally unreliable. The bus indicator board at the bus stop we use is also unreliable.
This afternoon my husband and myself went to catch the 1.13pm bus from the Northlands Wood shops stop. The bus was not showing on the tracker but that is nothing unusual. The indicator board was not working which is also nothing unusual....it rarely is working in the afternoon. The board would not have indicated if the bus had been cancelled. By 1.35pm the bus had still not arrived so we had to walk up to the Princess Royal Hospital bus stop to wait for a bus.
We only wanted to go into Haywards Heath town for a short shopping trip.
The idea is to encourage people to use public transport.....this is not a good example with repeated bus cancellations and delays. We are aware of roadworks that often delay the buses but the service is getting beyond a joke now.
Our area needs a town bus as well as the out of town bus so that we have a choice. We used to have a town bus but the service was stopped so we are back to the one bus an hour and no service on a Sunday or Bank Holiday.
Your input is much appreciated regarding this matter.

Having looked at the timetables for both the 51 and 71 - they don't make travelling easy. To get from the common to Horsham hospital - if you catch the 9.39 from Redford Avenue you'll reach the bus station at 9.46 and miss the 71 by 4 minutes because it leaves at 9.42 - the next 71 leaves the bus station at 10 42 - nearly an hours wait and will get you to the hospital for 10.49. The next 71 buses back to the bus station are at 11.12 and 12.12 which arrive at 19 minutes past the hour. The only buses back to The Common leave at 11.10 and 13.10 so you will have missed the first one by 2minutes and have to wait 50 minutes or so for the last bus of the day. So fingers crossed that the NHS appointments are running on time (and that your appoinment is between 10.50 and 12.00) or you're stuck. A little more thought by the bus companies in their timetable planning to ensure bus times work for passengers would have been nice.

I live in Broadbridge Heath and the service for buses here is appalling. You can't even go for dinner in town and get a bus back after 7pm. There are THOUSANDS of new homes here and the lack of buses is awful. If I were to live in Roffey there's the 200 that's pretty much 24hours, or even the 98 runs until midnight. This area really needs more attention

I live in The Common Horsham our number 51 bus service has always been poor - only three buses a day into town - 9.38, 11.04 and 13.04 - they now only go as far as the bus station and no longer go to Horsham train station or the hospital. There are only two buses home 10.50 and 12.50. This is a really poor service. The govenment is trying to encourage folk to use public transport and leave their cars at home - but with a service as poor as this it won't succeed.

We need no 200 to be 24/7 like it was before
We live few miles away from the airport and need a frequent bus

There are too many buses now operating through Kilnwood Vale down Calvert Link. These need to be cut as the buses are double decker and shouldn't be used so close to houses. The noise disturbance these make are horrendous as these buses are over 15 years old and should be retired. They also want to operate another bus service 24 hours a day which is not needed. The buses currently they operate through are virtually empty and prove they aren't needed as regularly as they are. The drivers also abuse the speeding limit as it's 20mph zone through Kilnwood Vale and they speed through at over 30mph. Metrobus are complicit and have awful customer service and they need to be fined and have the service removed from them and given to another company who care about the environment.

Please can the No 17 bus from HorsHam to Brighton go back to every half an hour, it is getting much busier now. Also what about restoring a Sunday service for those people with no access to a car. I know of several people living in villages who have no way of getting anywhere on a Sunday and cannot afford a taxi.

Feedback on 100 bus ‘service’ between Billingshurst & Horsham

I moved to Billingshurst 2 years ago and, from my experience of using the only bus route possible where I live to Horsham (100 bus route), Compass Travel are not fit to run a public transport service. They have already admitted to me that they have little or no facilities to be able to wash their fleet of vehicles. During Autumn/Winter time the buses on this route from Billingshurst are so filthy and caked in mud (and this is early morning services on a Saturday so they haven’t had all day to get in this state), passengers can hardly see out the windows. It’s like travelling in some type of obscured, mud tunnel. Totally unacceptable. Why are WSCC giving transport contracts to bus companies who can’t even do the ‘basics’ and keep their vehicles clean? Compass are very good at posting photos of their shiny new, CLEAN, vehicles on Facebook but the standard of buses we receive on this route are nothing like the featured photos.

Also, the fact that the buses do not run on Sundays or Bank Holidays and is only ‘hourly’ when it does run is pathetic. The 100 timetable doesn’t even run past 1750 pm from Horsham either which is ridiculously early. The excuse is always ‘there’s little demand’ but the reason there is low demand is the service is not regular enough to be appealing or convenient to travellers.

I would like to mention a particular incident last Saturday (29 June ’24), relating to the 3.38pm bus from Horsham bus station. I got to the bus station at 3.25 having done some shopping in Horsham and the 3.38pm 100 bus was showing on the digital board. About 10 mins later I noticed a number of the usual passengers I see on the 100 bus, gathered around the digital board in discussion. The 3.38pm bus that was previously listed had literally just DISAPPEARED and the next bus showing was now ……….. 1650. Shameful, bearing in mind there were elderly passengers waiting there in very hot weather and they now had to wait another whole hour. The most unacceptable part of this is the 3.38pm listing didn’t change to ……….. Cancelled, or …………. Delayed, it just totally DISAPPEARED from the board so no one knew if it was coming or not. In the end I got another bus route at 4.52 pm just to Horsham train station and caught a train instead.

I don’t know how long the Contract is for Compass to run the 100 route but in my opinion the contract needs to be taken off them asap. At the very least managers from WSCC should try travelling on this route during Autumn/Winter to see how dirty the buses are - like a secret shopper experience not with advance warning to Compass that it’s happening. The front windscreen and entry doors of the buses are always cleaned but the rest of the bus is just left to get caked in mud and view out of the windows is totally obscured. The back window is frequently totally opaque with mud.

Two Book a Bus journey"s booked - St Richards 's hospital Chichester to Market Square & a return. I arrived at both ontime only to be cancelled on arrival. The most useless, pointless & unreliable service I think I have ever "tried" to use. Thank you for making me miss two very important appointments & not even bothering to advise why there was a cancellation.

I can no longer drive so have to rely on the bus to get around but there aren’t any in the late evenings or on Sundays at all in Lower Beeding! I am completely isolated on a Sunday and restricted to early evenings due to how early the last bus is. A bus once every hour is also a joke, makes it impossible to plan anything or do anything quickly.

New bus service 63 from elmer to bognor running 1 per hour,at 5 past the hour, return is 35 past the hour, last bus.from bognor to elmer is 19.05, yet last bus from elmer to bognor is 1925 .
Hourly is not customer friendly as if travelling on by train have to get later trains than normal, or wait at station for 30 mins or more.
Previous 600 service was half hourly, with last bus from town at 20.05.
More customer friendly as could organise onward train travel when needed at better times.
There was no consultation on these changes. Just that it was not financially viable. Most residents have bus passes, and apparently the financial study was done during winter as well !
Can wscc not help with the cost of a decent bus service or dont the residents of elmer, middleton count ? Wscc help fund the 500 service.so.please help us, the ignored people