#WestSussBus - finding out your views on the buses

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Our mission is to make bus travel better in West Sussex.

Share your comments, experiences and ideas to help make a difference to our local bus services.

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Our mission is to make bus travel better in West Sussex.

Share your comments, experiences and ideas to help make a difference to our local bus services.

You can also keep up to date with the latest bus news, events and offers.

Follow the links below to get involved!

Your feedback about buses

Have your say about bus services in West Sussex.

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Why is there no live bus information west bound from Worthing Dome stops?

Paul Buckland over 2 years ago

Stagecoach has arbitrarily eliminated three key bus stops in Tangmere. The fare, £8 return for a three mile journey into Chichester, is unaffordable for many local families, especially job seekers and people on low wages, and poor value for anyone paying full fare. There is no bus available when the theatre lets out in the evening, which force people to use their cars instead. Buses are large and old and no doubt energy-inefficient and expensive to run, and for the above reasons, often run almost empty. Stagecoach would do well to invest in a new fleet of both medium and larger buses,to adapte to different frequentations- school runs, rush hour or quieter mid morning and afternoon. Finally, we need more bus routes from the east into Chichester to enable more people to take the bus, not their cars

Lorena55 over 2 years ago

The Horsham to Brighton bus used to run every thirty minutes before Covid. We now have a one an hour service in Henfield and no bus at all Sundays and Bank holidays. I am aware most people have cars but many others do not drive or would prefer that less cars were on our roads. Less cars on the road should be the way forward but until we are provided with a better bus service the use of cars unfortunately will continue. The village has no railway station so it is vital to the community to have an appropriate transport system in place. It can be very isolating for the elderly when they cannot get out and about. Perhaps smaller buses could be the answer and shorter routes? I am sure it has an impact on young people too getting to college or socialising in towns outside the village.

Patsy over 2 years ago

Some single deck yellow buses in Chichester needs to have seats replaced. They are in desperate need of replacements

George Shi over 2 years ago

Hi, I live in burgess hill. The lack of full service during the weekends is an example of outdated thinking. No local bus service after 6/7pm any evening. No buses after 6 to hospitals on Saturday No service at all on Sunday. Do you really think people don't go places after 6pm, and don't work after 5, and nobody works Sundays. Come on. There are many 16-24+ who have jobs that finish later and start early, example KFC. They depend on public transport to get to work. Hospital staff need better transport links too. And let's talk about Gatwick Airport. We have a big Airport in our area how come we don't have adequate bus links for staff and customers for all who don't live close to a train station. And there needs to be a dramatic improvement on services between 2 and 4pm put on extra school buses if required. There's a need for better stronger links to lewes, Plumpton college, perhaps a loop bus service between burgess hill and Haywards heath. All bus stops should have a digital display nowadays. There needs to be better links east west across the county as well as North South. Crawley is too much of a hub. There has been a huge population growth in burgess hill due to endless house building in the area, which sadly is not serviced by expanded bus services, this leads to yet more cars, etc. Better timetabling to consider a special bus service to attend ALL local schools should be considered. To be better at being greener we need to be linked better, instead of seeing read about transport woes, rails or wheels it's still woeful. Warden park should be adequately supported with its efforts to provide students with much needed after school clubs, these clubs aren't just sports but theres also homework club, something kids who need that extra help can get it, for free. Do your duty to provide a service to suit the people, the kids, the workers, the carers, the disabled, not to suit your old fashioned outdated views of how people lived 50 years ago. And every new estate/development needs at least a bus stop .7 days a week service, and a night service too running between the hospitals.and the airport.

Bernie over 2 years ago

I'm 63 and live in midhurst not yet old for bus pass and no longer working and not on benefits
Would it be possible to have a special discount for the 60-66 age group I would think it would make more use of the bus service and surely a discounted fare is more beneficial than a empty seat
My local bus is a excellent service but in my opinion under used

Caroline Bullock over 2 years ago

I live in Squadron Drive West Durrington. We have no bus stops near our house and we are both elderly. With the new building development of many flats in Fullbeck way it would be ideal to have a bus stop there. It’s still quite a walk from my home and as I have a disability with walking it would at least be closer.

Roseann over 2 years ago

This past week I have experienced such problems with the 700 bus, both to and from Bosham to
Chichester. Usually they are mostly regular, and to time, but I have waited for an hour or more three times.
I know the closure of South Street Chichester must be a problem, but the ensuing chaos at the Cathedral stop has been acute, and very frustrating . 0 out of 10 from me.SH

SH over 2 years ago

We only have 1 (ONE) bus per week. More would be useful.

Me over 2 years ago

We live in Shipley Bridge Lane, Copthorne which has a 7.5T weight restriction. Three buses travel down this Lane, a Metro double decker 281, and the Southdown single decker 422 and 424.

We have observed almost 300 buses pass our house from 5/9/22 - 6/10/22, from 9am to dusk. They have carried around 500 people (an average of two or less). 91% of the time there are less than 6 people on the buses. 55% of the time there are no people on the buses. The bus only carries a reasonable number of people when carrying children from/to school/college.

For the two Southdown buses, we have observed 145 buses carrying a total of only 52 people. 72% of the time it runs empty - zero passengers are carried. 100% of the time less than 6 people are carried. We have never seen the Southdown bus in Shipley Bridge Lane carrying more than 6 people.

We question why we are running buses on a weight restricted route when the bus is predominantly empty. Why are we running double decker buses carrying minimal people when a small single decker would suffice.
Why are we spending valuable council tax and tax payers money on buses that are not used and which might be better used on other routes, or to provide a better service on other well used routes.

Running a bus along a weight restricted Lane also encourages other HGVs to use the Lane - on the basis if it’s good enough for the double decker bus then it’s good enough for them.

We support the Council providing bus transport but with the cost of living crisis we feel that buses should be run on routes people use because they are quick, direct, and fulfill a need.

MyLane over 2 years ago

My 3 children get the 31 bus from Northlands Wood to Warden Park return. It would be great if there were buses at 4.30, so they could get back after a club. Also, yesterday the 31 didn't turn up at the end of the school day. In the mornings, my children often don't get a seat and there has been occasions when it didnt stop at the PRH, leaving other children stranded. When you pay £9.50 for each child, it works out at £114 a month..which is very expensive, especially when it's not that reliable!

S.Dunne over 2 years ago

I used to travel to Horsham from Burgess Hill by bus. I would get the 100 bus to Henfield then change onto the 17 for Horsham. The 100 bus is hourly and the 17 used to run every half hour. However it is now only hourly and involves a long wait in Henfield. I appreciate that during lockdowns etc when people were travelling less it was uneconomical to run 2 buses an hour. I was hoping that now things are different the half hourly service might return. I no longer make the trip because of the long wait in between buses.

Jan over 2 years ago

It would be great to have buses stop at Warden Park School at 4.30 pm to pick up after school clubs, lots of the kids from Balcombe go to the after-school clubs at least twice a week. It might encourage more kids to take part in the after school clubs too as they can get home easily.

Sammy over 2 years ago

We would like school buses to run for after school clubs from Warden Park secondary. The lack of buses in the dark/ cold / winter prevents my son from attending after school clubs

Eileen over 2 years ago

Having to buy a compass weekly bus pass for my Son to get from166 (Fox Hill) Hayward’s Heath to Warden park school. In the mornings there have been several times the bus hasn’t turned up. The return is one bus at 3.30

However there is no option getting back if he wants to do an after school club. A 166 compass bus at 4.15 pm from the school would be a welcome addition.

Sarah L over 2 years ago

Why no buses from Warden Park after clubs at 4? How the children come back home if they are a regular buses users?

Julieta over 2 years ago

It would be great to offer buses for after school clubs, a 4.30pm collection. The majority of children do at least 2/3 after school clubs per week!

SamMBalcombe over 2 years ago

My daughter gets the Compass 587 bus from Bolney to Warden Park and back again. It's always late and sometimes doesn't turn up at all! We can't rely on it for exams which puts pressure on parents to get their children to school in time, especially those parents who are working. Her bus used to be run by Crawley Luxury which was just as bad, if not worse! In the past some of the drivers have been known to swear loudly which is unacceptable!

SC over 2 years ago

Having recently moved home we were told that we were not eligible for free school transport. We are a 2 minute drive from where the free bus pass would be able to be used. This means we have to pay just over £15 a week for the bus for our son. We were not prepared to change to the next nearest school as our son had already started his GCSE options and the other local schools couldn't guarantee he would be able to do the same ones if we changed to them. There isn't even an option for money off as there is for people who live 2 minutes away.
Whilst the bus is generally on time, sometimes it comes through the village early so our son has to get to the bus stop over 10 minutes early to be sure he doesn't miss it if it does go past early. Fine in the summer but in the wet and windy weather it is far from ideal!

Tori over 2 years ago

As a parent of children from Balcombe who attend Warden Park school I would like more frequent busses to run at the end of the school day. There are 2 buses in the morning and 2 after school but none any later. Lots of our children attend clubs and it is a constant worry to try and pick children up at the end of the day for working parents. Some simply miss out on clubs for lack of a lift. There needs to be be a bus that goes at 4.10 at least, but I would suggest also one that goes at 4.40 as there are several finish times of clubs at Warden park.

Mum over 2 years ago
Page last updated: 23 Jun 2025, 02:27 PM