SENDIAS Service User Evaluation

You have been sent this survey because we believe you have used the Special Educational Needs and/or Disabilities Information, Advice and Support Service (SENDIAS) and we would like to find out how the experience was for you.

Please take a few minutes to answer some questions for us. We really do value your feedback and hope this will help us improve our service in the future.

If you have not used the service or have recently completed a survey for us please ignore this request. If you are not aware of our service and would like more information about us and how we may be able to help you please look at our SENDIAS Website.

Accessibility Statement

If you require any of this information in an alternative format, please contact us on 0330 222 8555 or via email at send.ias@westsussex.gov.uk and we will do our best to assist you.  If you are deaf or hard of hearing and have an NGT texting app installed on your computer, laptop or smartphone you can contact us on 18001 0330 222 8555.

We are committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.    West Sussex County Council has created an Accessibility Statement, and details about the general accessibility of the Your Voice Engagement Hub can be found by clicking on the 'Accessibility tab'  right at the bottom of the page.  

Data Protection Statement

Please note that all information you provide is confidential. Your personal details will not be shared with any other department. We will only use statistical data and anonymous comments to aid us in improving our service to parent carers and young people, unless you give permission for us to contact you or use your anonymous comments in public information and reports during the survey.

West Sussex County Council is registered as Data Controller (Reg. No. Z6413427). For further details and information about our Data Controller, please see www.westsussex.gov.uk/privacy-policy. To view the SENDIAS privacy notice, please look at our SENDIAS WebPages.

Survey web browser compatibility

Please use one of the browsers below when completing the survey to ensure it looks and works as it should. These are:

· Microsoft Edge version 86 and above

· Chrome version 86 and above

· Firefox version 78 and above

· Safari version 14 and above