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Network Management: Staff Survey (Autumn 2024)

This survey is for all staff in Network Management.  

The survey asks questions about the trial management arrangements which have been put in place in the compliance and coordination teams in the last few months. As this has been an important change which has a significant impact on the service as a whole, we would like all staff to complete this, even if not directly affected by the changes.  

Other parts of this survey repeat some of the questions from the survey undertaken this time last year. That helps us get a feel for the impact on staff of all change and improvement in the service in the last year. 

The survey is anonymous. The data will be viewed and analysed by staff outside the service and held confidentially.  

Please give your views freely. They will be considered in the future development of the service.  

Please complete the survey by 26 November 2024.  

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Trial structures in Compliance and Coordination teams

Trial structures have been in development and operation since April in Compliance and since July in Coordination. The trials aimed to invest in management capacity, particularly to improve line management and supervision, integrate lane rental staff, and use different ways to manage and allocate workloads.  

All staff should complete this section:  

2.  

I understand the changes being trialled in coordination and compliance

* required
3.  

Lane Rental staff have been successfully integrated in the teams 

* required
4.  

Area-based working and specialist teams are a good way of managing the workload 

* required
5.  

I know which team members to contact about issues in a local area 

* required
6.  

Area focused staff have improved local knowledge and this enhances the way we work, including between teams 

* required

The following section should be completed only by compliance and coordination staff. 

(Questions 7 - 12)

7.  

The trial structure has improved line management and supervision in our team 

8.  

I feel supported by my line manager  

9.  

The trial structure has improved the allocation of work/management of workload in our team  

10.  

The trial structure has improved my performance/productivity 

11.  

Morale in our team is good