Family Information Service customer feedback survey

We continually strive to improve the service we offer to our customers and would be grateful if you could please complete the short questionnaire to help us improve our service in the future.

Privacy/Data protection notice

The Family Information Service will use this survey to collect some data to be used for statistical analysis, management, planning and the provision of services by the County Council and its partners. It will not be used for any other purpose without your prior consent.

The information will be kept confidential, treated sensitively, and will only be used for the purposes outlined. Personal data supplied in this survey/on this form will be processed in accordance with the 2018 Data Protection Act and the General Data Protection Regulations, and any subsequent relevant legislation. West Sussex County Council will not share any personal information collected as part of this survey.

West Sussex County Council is registered as Data Controller (Reg. No. Z6413427). For further details and information about our Data Controller, please see our Data Privacy Policy.

Accessibility and alternate formats

If you require any of the information for this project in an alternative format, please telephone us on 01243 777807 or via email at family.info.service@westsussex.gov.uk and we will do our best to assist you. If you are deaf or hard of hearing and have a BT Relay UK app (opens in new window) installed on your computer, tablet, laptop or smartphone, you can contact us on 18001 01243 777807. The BT Relay UK app has now replaced the NGT texting app.

For more information about the accessibility of this website, please see our Accessibility tab (opens in new window) at the foot of the page.

Please note, you can use the Google Translate function to access this project in a range of different languages. The Google Translate widget can be found at the top left-hand side of the project page, where it sits just above the black West Sussex County Council ribbon.