Potential Future Customer Survey
Community Reablement and Hospital Discharge (Home First) Care Services are designed to help support residents following a change in ability, most likely due to a medical condition or episode. They are essential to prevent people requiring longer term support, enabling people to retain/regain independence and remain at home. They can provide support on discharge from hospital or when difficulties are experienced at home in the community.
Community Reablement and Hospital Discharge (Home First) Care Services can help adults with physical disabilities or illness with:
- getting around the home or recovering their ability to do so
- daily activities, such as washing, using the toilet, getting on and off furniture (bed and chair), and managing in the kitchen
- providing support after a discharge from hospital
- increasing independence and safety.
We want to improve our services. To do this we have created a survey to find out what people think about these types of services and their views about how we can best provide them in the future.
The survey is being conducted by West Sussex County Council. It should take around 10 minutes to answer the questions.
We would like to hear from as many people as possible, but the survey is voluntary, and you do not have to answer the questions if you would prefer not to.
Data Protection/Privacy Notice
Adults’ Services will use this questionnaire to collect personal and special category data the processing of which is necessary to enable us to be compliant with the law (general well-being duties), and for reasons of substantial public interest.
The data will be processed in accordance with the 2018 Data Protection Act, the General Data Protection Regulations, and any subsequent data protection legislation. The data we collect be securely stored and kept for period of up to two years before being appropriately destroyed.
The data we will collect will not be used for any other purpose than that stated without your prior written consent. West Sussex County Council is registered as Data Controller (Reg. No. Z6413427).
For further details and information about our Data Controller, please see our Privacy Policy (open in a new window).