A review of Bromcom to inform a collaborative paper for Schools&rsquo; Forum in November 2024 is now under way. This is being conducted in four parts:<ul><li>A review of the MIS module will be conducted by Education and Skills, and this survey is the main engagement tool for school-based staff.</li><li>School Finance will be running their review in partnership with school Business Leaders through their representatives in each locality. A prequestionnaire was shared through Top Tips in June to inform face to face discussions, and their contribution to the review.</li><li>An internal review of the platform benefits and future opportunities will be conducted by officers at the Council.</li><li>The Oracle team will be consulted to ensure that all recommendations consider the implications of the SAP replacement taking place in 2025/ 2026.</li></ul>The review outcomes and recommendations will be shared with schools as the customer of Bromcom, and we will work with our existing partner throughout.The recommendations will be consulted on through our governance, internally at the Council, via consultative Committees, School Leader Executives and Locality Business Leader networks.Further information including the background of the partnership with Bromcom can be found under FAQs.Action:<ul><li>Please complete this important survey, created on request of school leaders represented through your Executive Committees.</li><li>Please ensure the survey has been completed by those who use the MIS functions and Bromcom platform for everyday activity in the leadership and management of school business and administration.</li><li>Please encourage your Business Leaders to respond to this survey, as well as engaging with the School Finance Team to inform their review.</li></ul><hr>Alternate formats and accessibilityIf you require any of the information for this project in an alternative format, please contact us on 03302223354 or via email at esit@westsussex.gov.uk and we will do our best to assist you. If you are deaf or hard of hearing and have an NGT texting app installed on your computer, laptop or smartphone, you can contact us on 18001 03302223354For more information about the accessibility of this website, please read the <a href="https://yourvoice.westsussex.gov.uk/accessibility" target="_blank">Your Voice Engagement Hub Accessibility Statement (opens in new window)</a>.Data Protection The Education and Skills team is using this survey to collect some personal data (e.g. name) in order to carry out this task. The data will be processed in accordance with the General Data Protection Regulations, the 2018 Data Protection Act and any subsequent legislation. The data we collect will be held securely on West Sussex County Council computers for a period of up to (12 months ) before being appropriately destroyed. West Sussex County Council is registered as Data Controller (Reg. No. Z6413427). For further details and information about our Data Controller, please read our <a href="http://www.westsussex.gov.uk/privacy-policy" rel="noopener noreferrer" target="_blank">Data Privacy Policy (opens in new window)</a>.

BROMCOM User Survey – Summer 2024

Your Voice West Sussex

Strongly Agree

Somewhat Agree

Neither Agree or Disagree

Somewhat Disagree

Strongly Disagree

Somewhat Disgree

Yes, and i use it

Yes, and i dont use it

Raising Tickets

Phoning the helpdesk

Using the knowledge base

Using a 3rd party e.g., SCAS

Contacting the ESIT team around statutory returns

Other staff within your school

Staff in other schools

1-2-1 session with a Bromcom customer service manager (virtual).

1-2-1 session with a Bromcom customer service manager (face-to-face).

Face-to-face group workshops (e.g., on a theme or in Localities).

Webinars

Enhanced guidance on the knowledge base, including videos

Bromcom coffee mornings (virtual)

West Sussex specific drop-in sessions, including ESIT (virtual)

Local Authority visits to schools

Yes, and i dont use it and i would like to learn and use it

No, and i dont want/need to use it

No, but i would like to learn and use it

Neither Agree not Disagree

Neither Agree nor Disagree

BROMCOM User Survey