Bus Service 99 Petworth to Chichester (flexible service) - Improvement Survey

Reason for survey

West Sussex County Council has received funding from the Department for Transport to improve the local bus network as part of Government’s National Bus Strategy. One aspect that we would like to develop further is the role that Digital Demand Responsive Transport can play in broadening the appeal and availability of local public transport.

Route 99 currently operates to a partly flexible timetable and we are keen to expand the flexible element of this service. We are looking for your views to help us decide how this may best be achieved, and are keen to hear from existing passengers and those who do not use the service.

What is Digital Demand Responsive Transport?

Digital Demand Responsive Transport (D-DRT) operates flexibly, where you want, when you want (think of it like a shared Uber). It is not like a conventional bus, which runs to a fixed timetable, stops and routes.

A D-DRT service uses smaller vehicles, such as minibuses, and can be pre-booked in advance (like a taxi) or booked on-demand (when you need it quickly).

The service uses a mobile phone app that enables you to book your journey, see in real-time when the vehicle will arrive and make payment. For those without a smartphone, telephone booking remains an option.

Please have your say by completing our survey below.

Alternate formats and accessibility

If you require any of this information in an alternative format, then please contact us by phone 01243 777 100 or 0330 222 8763 or email us at transporthub@westsussex.gov.uk and we will assist you. If you are deaf or hard of hearing and have an NGT texting app installed on your computer, laptop or smartphone, you can contact us on 18001 01243 777 100.

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